Our Purpose: To bring knowledge and cost savings to average Australians so that they may enjoy better health, wealth, and lifestyle. Making a positive impact on the communities we serve.
Customers are the heart of everything we do. Our Customer Charter was carefully and purposefully written to capture from the founders the essential reasons why we established Deal With Stuff.
- We believe that the average Australian is disillusioned with big business to the point that they have lost trust in these businesses in providing them with the best information and or a fair deal.
- We believe that the average Australian feels that big business is more about profits and high executive salaries than looking after their clients.
- We believe that the average Australian feels they are trapped between the ever-rising prices of basic commodities and stagnant wage and salary growth.
- We believe that the average Australian wants to play a bigger part in protecting the environment through better energy management and green energy generation.
- We believe our Technology makes it possible for anyone of our Customers to join us in Business and proposer promoting our products and services.
Our philosophy is:
Our Customers come first.
Our total commitment to our customers means we:
- Provide sound information and advice without pressure to buy or a basis to buy
- Provide choice so customers can best suit their unique needs
- Provide Expert opinion to enable to best decisions to be made
- Provide a Human connection because communication is key
- Provide the best deals and cost saving in our chosen fields
- Provide great backup and ongoing support over the long-term
- Keep in regular touch so customers can continue to learn and benefit from our services
We make Stuff Easy!
Our reputation is about being:
- Easy to deal with technology (our Prodigy Platform connects customers to organisations)
- Easy to understand (we don’t confuse people with technical or legal jargon)
- Open and transparent (In our contracts, terms, etc)
Our Stuff is up to date!
We provide fresh insights, products, and services in the following areas:
- The latest thinking and research in our chosen fields (International and Local)
- The latest technology and products in our chosen fields (International and Local)
- The latest systems to better link and communicate with our customers and suppliers.
We Work here because we love what we do!
We only employ people who are:
- Committed to making a difference for the average Australian consumer
- Committed and optimistic for the future and embracing change
- Keen to disrupt the status quo – looking to do things different, faster, and better
- Not willing to take no for an answer when looking to improve our service to customers
- Ethical, Respectful, Engaged, Creative, and Dependable.